“The pharmacy team knows what to do, and who to tell, when things go wrong.”
A key pharmacy regulator inspection point is for the healthcare organisation to address the potential issue of when something goes wrong there is a clear hierarchical structure to the business so that issues can be reported, analysed, corrected and reviewed. For this reason, it is good organisational practice to have an organisational chart, sometimes known as an organisational planogram. A simple version can be seen below.
A more complicated (regulator preferable) version would look something like this:
Using our proprietary “Team Builder” technology, an organisation can build a hierarchical team and establish clear lines of responsibility for different aspects in the workplace.
