Online Pharmacy Issues: Inappropriate, multiple orders, same delivery address, payment details

How do you identify requests for medicines that may be inappropriate, including multiple orders, such as those using the same delivery address or payment details?

The best way to best avoid inappropriate orders is to filter patients through exclusion inclusion criteria and formulate an individual risk profile for each patient using a combination of online prescribing risk matrixes and algorithmic risk formularies.

To reduce multiple orders of specific products, see below, we have coded a patient protection algorithm into our ordering system to ensure multiple high-risk medicines cannot be purchased within one order.

  • Paracetamol / acetaminophen – a common medicine used in suicide.
  • Pseudoephedrine – methamphetamine conversion risk.
  • Dextromethorphan – opioid abuse potential.
  • Pholcodine – opioid abuse potential.
  • Promethazine – sedative abuse.
  • Laxatives – weight loss.

Do you need a pharmacist consultant to help you with your governance to ensure you meet the regulations? Look no further, contact us here.

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