Here are the recommended steps as per NHS guidance (pg.129 NHS Pharmacy Manual) to relocate a Distance Selling Pharmacy that also has an NHS contract.
- Finding a new location: If this location is less than 500 metres away from your present location “as the crow flies” you only have to get approval from your local NHS England Team.
- Obtaining NHS approval: Your neighbourhood NHS England Team, who will then request “representations” (this is when other local pharmacies might have objections to the move). The pharmacy must move within six months of the suggested date after the 45-day consultation time is over.
- NHS Business Services Authority (BSA) approval – You need to submit a formal notification letter to the NHS Business Services Authority (BSA) and provide them with details of the new location and your proposed relocation date.
- Communicate with patients: It’s essential to communicate with your patients about your pharmacy’s relocation. You should provide information about the new location, opening hours, and any changes to services or staff. You can do this by posting notices in the current pharmacy, sending letters to patients, and updating your website and social media channels.
- Arrange the move: Once you have obtained all necessary approvals and licenses, you can start planning your move. This may involve arranging for the transfer of stock and equipment to the new premises, as well as setting up the new pharmacy.
